Back to jobs

Senior CRM Executive

We are seeking a highly skilled Senior CRM Systems Executive to join a prestigious international law firm. This role is pivotal in supporting the firm's global CRM strategy and ensuring the successful rollout of their new system in 2025.

Key Responsibilities:

  • Collaborate with the Global CRM Manager and key stakeholders on the CRM system upgrade.
  • Promote and train users on the new CRM system, including fee earners and PAs.
  • Manage CRM data integrity and oversee the CRM inbox for queries.
  • Support e-marketing campaigns and ensure GDPR compliance.
  • Provide regular and ad hoc reports from the CRM system.

Essential Skills and Experience:

  • Minimum of four years' experience with CRM systems, preferably InterAction.
  • Strong understanding of business development strategies within professional services.
  • Excellent data analysis and reporting skills.
  • Proven ability to train and influence diverse user groups.

Desirable Skills:

  • Experience with Power Bi and Vuture.
  • Intermediate Excel skills.

This is an excellent opportunity for a proactive individual with a keen eye for detail and a passion for CRM systems. If you are ready to take on a challenging role within a dynamic and supportive team, we would love to hear from you.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.co.uk/refer-a-friend